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QCTO Skills Course

Incident Investigation Team Leader

Lead investigations that uncover root causes and prevent recurrence

The Incident Investigation Team Leader skills programme (SP-250818) is an advanced QCTO-registered programme at NQF Level 5 designed for professionals who lead incident investigation teams in the workplace. This programme equips participants with the specialist knowledge and practical skills needed to manage the full investigation process – from scene preservation through to final report submission.

Effective incident investigation goes beyond identifying what happened; it requires leadership capability to coordinate investigation teams, apply specialist analytical techniques and translate findings into meaningful corrective actions. This programme develops those leadership competencies, ensuring that investigations drive genuine safety improvements rather than simply satisfying compliance requirements.

What You’ll Learn

  • Leading and managing incident investigation teams
  • Applying specialist investigation techniques including root cause analysis, fault tree analysis and the 5-whys method
  • Managing the investigation process from scene preservation to final report
  • Analysing evidence and determining root causes
  • Developing recommendations and corrective action plans
  • Preparing investigation reports for management and regulatory submission
  • Legal requirements for incident investigation and reporting (COIDA, OHS Act)
  • Presenting investigation findings to stakeholders

Entry Requirements

  • NQF Level 4 qualification or equivalent
  • Prior incident investigation experience recommended

Course Details

  • Programme ID: SP-250818
  • Duration: 5–6 days
  • Credits: 5
  • NQF Level: 5
  • Certification: QCTO Skills Programme
  • SETA: HWSETA
  • Assessment: Formative and summative assessment with portfolio of evidence

Who Should Enrol?

  • Senior OHS Practitioners: Experienced safety professionals looking to formalise and advance their incident investigation leadership skills.
  • Safety Managers: Those responsible for overseeing workplace safety programmes who need to lead or oversee investigation processes.
  • Investigation Team Leaders: Individuals already coordinating investigation teams who want to strengthen their analytical and reporting capabilities.
  • Risk Managers: Professionals responsible for organisational risk who need to understand and manage incident investigation outcomes.
  • Employers: Organisations building leadership capacity for incident management and seeking to improve their investigation quality and compliance.

Lead investigations that make workplaces safer

Gain the skills to lead incident investigation teams, identify root causes and implement corrective actions that prevent recurrence.

Apply Now →